Client Testimonials

Our clients include private practices, group practices, privately held laser centers and optometric-based networks. Read more about what some of our clients say about us:

Dr. Mark Hornfeld
Vista Laser Vision
New York City, NY

Refractive Partners and OptiCall are an essential piece of the Lasik puzzle for my practice. We were losing too many patients from our advertisements due to the lack of capacity within our office. Refractive Partners and OptiCall equals.....problem solved!

Dan Wilson, Chief Operating Officer
ClearSight Center
Oklahoma City, OK

"Our practice is located in Oklahoma City and is focused solely on LASIK. We have one surgeon, 3 optometrists and about 20 staff members.

When I first considered the idea of hiring OptiCall I have to say I was a bit skeptical. Our staff was pretty good at interacting with patients over the phone and I really want our callers to have a personal connection to our practice. Refractive Partners was able to help us understand how OptiCall would benefit our practice. I love having our calls answered by a group of experts in handling LASIK calls. It never occurs to most of our patients that their call is being handled in Florida instead of Oklahoma. Best of all, I don't have to hire them, train them or keep them busy, and OptiCall has done a great job of integrating with our staff.

They are always very responsive to any changes we need them to make."

Michele Mominee
Refractive Surgery Coordinator & Corporate Relations Manager

Refractive Partners and OptiCall brand services have enabled any office I work in to concentrate on patient care at the office level, rather than returning patient voice mail. In addition, it allows practices to lower their staffing and advertising costs. Centers I have worked in have experienced over a 35% increase in lasik revenues. I am so pleased with their service I would recommend them to any practice.

Joel Nunneley
Executive Vice President
Medical Consulting Group

Medical Consulting Group has been working in the ophthalmic industry for over 17 years.  In that time, we have seen many changes that have had an affect on how business is done today.  Our core strength has been helping refractive practices across the US identify their goals and help them achieve their fullest potential.  

OptiCall is one of the tools that we recommend to our offices to help control the inbound call and do their very best to increase “same store growth”.  We have been working with the folks at Refractive Partners and OptiCall for many years and are proud to recommend their service.