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Introducing Evening, Weekend and 'Off Hours' Plans

monitorOur FirstContact Plans integrate our comprehensive marketing management software system that is designed specifically for patient tracking with leading edge telephone systems. Our highly-trained Vision Correction Counselors help ensure that all prospective patients are properly handled and followed-up with.

FirstContact™ Evenings and Weekends (E & W)
For practices interested in affordable phone coverage and advanced reporting capabilities when their offices aren't staffed.

FirstContact™ Weekends (W)
Now available nationwide. For practices needing phone coverage only on the weekends, with advanced reporting capabilities.

FirstContact™ Off Hours
For practices needing phone coverage for 2 hours before and after traditional weekday office hours, and during core hours on Saturday and Sunday.

All Plans include:

  • AdvancedMD secure, internet-based scheduling
  • Monthly Inquiry-to-Conversion Reports
Plan Comparison:
Time Zone & Plan

Weekday Hours

Weekend Hours One-Time
Set-Up Fee*
Monthly
Price**
EST        
Evenings & Weekends 6 pm-10 pm 12 pm-6 pm $1500 $1495
Weekends   12 pm-6 pm $1000 $ 895
         
CST        
Evenings & Weekends 5 pm-9 pm 11 am-5 pm $1500 $1495
Weekends   11 am-5 pm $1000 $ 895
         
MST        
Off Hours 7 am-9 am
5 pm-7 pm
10 am-4 pm $1500 $1495
Weekends   10 am-4 pm $1000 $ 895
         
PST        
Off Hours 6:30 am-8:30 am
5 pm-7 pm
9 am-3 pm $1500 $1495
Weekends   9 am-3 pm $1000 $ 895

*$1500 set-up fee includes one site visit from Refractive Business Advisor within first 30 days of going live. $1000 set-up fee does not include site visit.

**Plus $1.12/minute for inbound calls.

 

FirstContact FAQs >>

Consumer Services Assessment (CSA) >>


Quantitative Reports that FirstContact can provide monthly to your practice:

  • Inquiries
  • Consults Booked

FirstContact
Conversion Reports:
Monthly Business Review with your Refractive Partners Business Advisor includes:

  • Inquiry to Consult

"FirstContact Evenings & Weekends is the product that practices and vision correction manufacturers have been asking us for these past 2 years.  Our internal research has shown that the average practice is missing over 30 calls per month at times when the practice is closed.  When our FirstContact Vision Correction Counselors close the first consultation our program pays for itself.  The fact is with FirstContact Evenings & Weekends, our clients will see incremental growth from the very first month we go live! "

Ron Greenberg
President-FirstContact