Conversion Training

So you were able to get the phones to ring and the prospective patients to walk through the door.

Now what?

Refractive Partners Conversion Training can have a dramatic effect on how many patients actually schedule an elective refractive procedure. The Refractive Coordinator has a responsibility to educate and guide the patient into a decision and it is our goal to guide you in meeting the needs of your patients while also meeting the financial goals of the practice.

Refractive Partners Conversion Training is a two day process that will teach the Refractive Coordinator how to “Close the Deal”. We will take basic sales principles and incorporate them into what the Refractive Coordinator is currently doing. Our ultimate goal is to increase your effectiveness by enhancing your current process.

Conversion Training will teach your Refractive Coordinator:

The importance of building a rapport with your patient
How to key into important elements needed to make your patient feel comfortable and relaxed
The importance of listening and really hearing the needs of your patient
How to give the patient confidence in the procedure and the surgeon
How to deal with “cost” of the procedure and to leverage financing
Ultimately - How to get the patient to say “YES”

Conversion Training will include:

One day on-site observation
One day on-site implementation
One month follow up call
Tracking reports

According to a recent national study, the national average for scheduled consult to procedure is between 40% - 50%.

Why not set your practice apart.

Call Refractive Partners today and let us show you how to effectively convert a prospective patient into a viable surgery!

Phone Skills Training >>